Shipping policy

Shipping & Delivery Policy

Thank you for choosing Yonristic Performance. We are dedicated to providing world-class performance exhaust systems with reliable, secure, and transparent shipping services across the globe.

1. Free Shipping (U.S. & Canada)

  • Standard Ground Shipping: We are pleased to offer FREE standard shipping on all orders within the contiguous United States and Canada.

  • Carrier Selection: Orders are typically dispatched via major carriers (including FedEx, UPS, or trusted freight carriers for oversized palletized shipments) to ensure fast and secure transit.

2. International Shipping (Worldwide)

  • Global Delivery: We ship to automotive enthusiasts worldwide.

  • Rates & Calculations: International shipping rates are dynamically calculated at checkout based on package weight, volumetric dimensions, and destination country.

  • Customs, Duties & Taxes (DDU): International orders are shipped on a Delivery Duty Unpaid (DDU) basis unless stated otherwise at checkout. The recipient is solely responsible for all local import duties, VAT, customs clearance fees, and brokerage charges levied by the destination country's government. Yonristic cannot estimate or refund these fees.

 

3. Order Processing & Production Timelines

Because many Yonristic exhaust systems are handcrafted to exacting standards using aerospace-grade materials, our fulfillment timelines depend on the product type:

Product Type

Production & Handling Time

Estimated Transit Time

In-Stock Items / Hardware / Accessories

2 – 5 business days

3 – 7 business days

Made-to-Order Systems (Stainless Steel)

15 – 21 business days

3 – 7 business days

Custom / Titanium Exhaust Systems

20 – 28 business days

3 – 7 business days


  • Why Titanium Requires Additional Time: Titanium systems undergo rigorous precision TIG welding in oxygen-free vacuum environments, slow-cycle thermal heat treatment, and specialized surface finishing (such as blue-burn heat-treating or mirror polishing). We refuse to compromise craftsmanship for speed.

  • Pre-Orders: Pre-orders are reserved and allocated strictly in the order they are received. Batch dispatch schedules will be communicated via email confirmation.

  • Rush Orders: Expedited production may be accommodated on a case-by-case basis for an additional fee. Please contact our support team prior to placing your order to inquire about current capacity.

4. Order Tracking & Notifications

  • Order Confirmation: Immediately after placing your order, you will receive an automated order confirmation email containing your order summary. (If not received within an hour, please check your spam/promotions folder).

  • Dispatch Notification: Once your exhaust system is quality-inspected, packed, and picked up by the courier, you will receive a shipping confirmation email with a live tracking number.

  • Status Inquiries: For made-to-order builds, if you have not received tracking updates after 18 business days, please reach out to our support team with your order number.

5. Address Changes & Rerouting

  • Before Dispatch: If you need to modify your shipping address, please contact us immediately with your order number and updated address. Address changes are only possible while the order remains in production or packaging.

  • After Dispatch: Once an order has been tendered to the courier, rerouting, interception, or changing delivery addresses is strictly not possible. Any return or redelivery fees incurred due to an incorrect address entered at checkout are the customer's responsibility.

 

6. Military APO / FPO / DPO Shipping

We proudly support military personnel and ship to valid APO, FPO, and DPO addresses with specific handling requirements:

  • USPS Exclusive: Military mail can only be transported via the United States Postal Service (USPS), which imposes strict size and weight constraints (length + girth limits).

  • Custom Repackaging & Crating: Full exhaust systems, midpipes, and catbacks are oversized freight. To meet USPS parcel restrictions, our logistics team must perform specialized re-measurement, weight distribution, and custom multi-box repackaging.

  • Handling Fee: Due to the extensive labor and custom crating materials involved, an additional handling and multi-box repackaging surcharge applies. Our team will review your order dimensions and issue a supplemental shipping invoice post-checkout, or you may contact us beforehand for a custom military shipping quote.

 

7. Packaging & Transit Protection

  • Every Yonristic system is enclosed in custom high-density expanding foam, wrapped in non-abrasive protective film, and boxed in reinforced multi-wall corrugated packaging to prevent transit vibration, bending, or surface damage.

  • Titanium components receive extra protective layers to safeguard sensitive finishes.

8. Damaged or Lost Shipments

  • Reporting Window: In the rare event that your package arrives with visible shipping damage, you must contact Yonristic Customer Support within 48 hours of delivery.

  • Required Documentation: Please email us at support@yonristic.com (or via our Contact page) with:

    1. Clear photos of the outer shipping box (all sides, including courier label).

    2. Photos of internal packaging materials.

    3. Detailed photos of the damaged component(s).

    4. Product serial number (if applicable).

  • Important: Do NOT attempt to install or modify damaged components. Installing a damaged product voids shipping insurance claims and return eligibility.

9. Return Shipping Costs

  • Except in verified cases where an incorrect item was shipped by Yonristic, original shipping costs and return shipping freight fees are non-refundable.

  • Customers are responsible for arranging and paying for return freight with proper insurance coverage. Please refer to our Refund & Return Policy for complete return details and restocking guidelines.

 

Contact Us

For questions regarding your shipment status or custom quotes: